Welcome to Hashtag First – Your Digital Growth Partner
This Service Contract outlines the terms and conditions that govern all professional services provided by Hashtag First (“we,” “our,” “us”) to you (“client,” “customer,” “you”). By engaging with our services, you agree to the following terms and conditions.
1. Scope of Services
Hashtag First provides a wide range of digital services including, but not limited to:
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Website Development and Management
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Digital Marketing & SEO
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Social Media Management
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Landing Page Creation
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WhatsApp API Integration
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Payment Gateway Integration
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Graphic Design
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Paid Advertising (Google, META, LinkedIn, X)
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Business Development Strategy
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Content Creation
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Operations & Analytics Consulting
The detailed scope of services, timelines, and deliverables will be defined in a written quotation or project agreement before starting the project.
2. Agreement Process
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The client must approve the project scope and cost estimate before the commencement of work.
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A 50% advance payment is mandatory to initiate the project unless otherwise agreed.
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The remaining payment must be cleared before the final handover or launch of the project.
3. Client Responsibilities
To ensure successful service delivery, the client agrees to:
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Provide clear project requirements and objectives.
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Supply all necessary content, media, access credentials, and business details on time.
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Respond to communication and approvals within agreed timelines.
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Ensure that all information provided is accurate and authorized.
4. Delivery & Timeline
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Project timelines are estimates based on prompt client cooperation.
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Any delay in approvals, inputs, or payments from the client side may extend the timeline.
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Urgent timelines may be subject to additional charges and mutual agreement.
5. Payment Terms
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All fees are mentioned in the invoice or quotation provided.
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Payments must be made through bank transfer, UPI, or other accepted digital methods.
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All service charges are non-refundable (refer to our Refund Policy).
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Any unpaid dues may result in project suspension or legal action if not resolved.
6. Revisions & Changes
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Minor revisions are included in the service package unless stated otherwise.
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Major changes or additions outside of the agreed scope will be charged separately.
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Any requested changes must be submitted in writing (via email or official channel).
7. Intellectual Property
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All designs, content, and code remain the property of Hashtag First until full payment is received.
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After final delivery and payment, the client holds full rights to the agreed deliverables.
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We reserve the right to showcase completed projects in our portfolio unless restricted by a signed NDA.
8. Confidentiality
We maintain strict confidentiality of all client data, credentials, and proprietary information shared during the project. We do not disclose or reuse any such material without written consent.
9. Limitation of Liability
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Hashtag First will not be liable for any damages or losses arising from misuse, third-party interference, or delays caused by external factors.
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While we ensure the best practices and secure implementations, we cannot guarantee zero technical issues post-delivery, especially if further changes are made by third parties.
10. Termination of Services
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Either party may terminate the agreement with a written notice of 7 working days.
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All work completed up to the termination date will be billed and payable by the client.
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No refunds will be issued for completed milestones or delivered services.
11. Governing Law
This contract shall be governed and interpreted in accordance with the laws of the Republic of India. Any disputes arising under or in connection with this agreement shall be subject to the jurisdiction of the courts in Pune, Maharashtra.
Need Help or Have Questions?
If you have any questions about this service contract or need clarifications before starting a project with us, feel free to get in touch:
📧 Email: hello@hashtagfirst.com
📞 Phone: +91 9119 59 7689
🌐 Website: www.hashtagfirst.com
By proceeding with our services, you acknowledge that you have read, understood, and agreed to the terms outlined in this Service Contract.
Let’s grow your digital presence — professionally, creatively, and efficiently.
Hashtag First
Where Your Digital Story Begins.